Introduction
Cocktail Evolution LLC, doing business as Cocktail Evolution Beverage Group™ and First Pour Academy™ (“Cocktail Evolution,” “we,” “us,” or the “Company”), respects the privacy of its clients, students, users, visitors, and participants.
This Privacy Policy applies to our websites, booking platforms, client portals, iOS and Android applications, educational platforms, First Pour Academy™, and related digital services, collectively the “Services.” By using the Services, you acknowledge the practices described here.
All Services are intended exclusively for persons 21 years of age or older.
Age restriction — 21 or older
Our Services concern alcoholic beverages, bartending, mixology, beverage education, professional training, bar operations, beverage program development, hospitality, and alcohol-related events.
Persons under 21 may not create accounts, register with First Pour Academy™, enroll in courses, book alcohol-related services, purchase age-restricted services, or use restricted areas. By registering, booking, or purchasing, a user represents that they are at least 21.
Cocktail Evolution may request reasonable proof of age. If we determine that a person under 21 used a restricted Service, we may suspend or terminate access and delete related information when appropriate and legally permitted. We do not intentionally direct alcohol-related advertising to persons under 21.
Personal information we may collect
Depending on how a person interacts with the Services, we may collect the following categories:
- Contact information: full name, email, phone, company or organization, billing information, and information submitted voluntarily.
- Age information: date of birth, confirmation of being 21 or older, and information reasonably needed to confirm eligibility. We do not intend to retain government identification without a legitimate business, security, or legal reason.
- Events and bookings: date, time, location, venue, guest count, services, packages, beverage preferences, staffing, equipment, special requests, and information needed to prepare and perform an event.
- First Pour Academy™: enrollment, courses, attendance, participation, assessments, results, completion, certificates, and professional information supplied voluntarily.
- Account information: username, email, authentication information, preferences, activity, booking history, course history, and certificates.
- Transactions: quotes, proposals, contracts, invoices, deposits, retainers, payments, refunds, balances, and statuses. Full card details are processed directly by authorized providers and are not intended to be stored by us.
- Communications: email, forms, SMS, support requests, comments, and other voluntary communications.
- Technical information: IP address, browser, operating system, device, app version, approximate IP-derived location, access dates, activity, diagnostics, errors, and security logs.
How we collect information
We collect information directly when a user creates an account, submits a form, requests a quote, books an event, registers with First Pour Academy™, pays, contacts us, or uses the Services.
We may also collect certain information automatically through cookies, local storage, SDKs, similar technologies, and service providers needed to operate the Services.
How we use information
We may send transactional or administrative communications about accounts, bookings, events, invoices, payments, courses, certificates, security, or support. Promotional communications will follow applicable consent and opt-out choices.
- Provide, administer, protect, and improve the Services.
- Confirm age eligibility; create accounts; and manage bookings, events, and communications.
- Prepare quotes, proposals, contracts, and invoices.
- Administer First Pour Academy™, enrollment, attendance, assessments, courses, and certificates.
- Process and reconcile payments; provide support; and maintain business, accounting, and tax records.
- Prevent fraud, unauthorized access, and security incidents; diagnose errors.
- Comply with legal and regulatory duties and enforce agreements, policies, and rights.
Payments and transaction processing
Payments may be processed by authorized providers, including Square or other approved providers. QuickBooks or other business systems may be used for invoicing, accounting, reconciliation, and financial administration.
Providers may collect required transaction information directly under their own policies and terms. Cocktail Evolution does not intend to store full payment card numbers when an authorized provider processes them.
Automated assistant
The website may provide an automated assistant that answers general questions using information approved by Cocktail Evolution. Messages are transmitted to our systems to generate a response and should not contain card numbers, passwords, government identification, or other sensitive data.
When the assistant uses external technology providers or models, its operation and any message retention must remain consistent with this policy, our provider arrangements, and the actual Service configuration.
Mobile applications
Our applications may process information needed for requested features and request device permissions only when necessary. App privacy disclosures must reflect the actual practices of Cocktail Evolution and every provider, API, and SDK included in the apps.
Biometric information
Cocktail Evolution does not intend to directly collect or store fingerprints, facial geometry, retina or iris scans, voiceprints, or other biometric identifiers in ordinary operations.
Features such as Face ID may be used when processing occurs on the device or operating system and Cocktail Evolution does not receive the underlying identifier. Before directly collecting biometric information, we will establish legally required notices, consents, and procedures.
Information retention
We retain information only as reasonably necessary for its purposes and legitimate operational, contractual, accounting, tax, fraud-prevention, security, dispute-resolution, regulatory, and legal needs. When no longer needed, information may be appropriately deleted, destroyed, or deidentified.
Information security
We use reasonable administrative, organizational, and technical safeguards that may include encryption in transit, secure authentication, password protection, administrative controls, server and database security, logging, and backups. No electronic system can guarantee absolute security.
Account and data deletion
Where accounts are available, users may request deletion of their account and certain associated information by emailing info@cocktailevolutionchi.com with the subject “Account Deletion Request.”
We may reasonably verify identity. Following a valid request, we will delete or deidentify applicable information except information we may or must retain for accounting, tax, transaction, fraud-prevention, chargeback, contract, dispute, regulatory, or legal purposes.
Persons under 21
We do not knowingly permit persons under 21 to create accounts, enroll in First Pour Academy™, participate in alcohol-related programs, purchase restricted services, or access restricted areas. If discovered, we may terminate access and delete information when appropriate and legally permitted.
Photography and video
Photographs or video may be taken during events, training, and activities. Additional releases may be requested before using an identifiable image for advertising, promotional, or commercial purposes. This policy alone is not a general authorization for commercial use of a person’s likeness.
Third-party services and links
The Services may integrate or link to third-party platforms. Each third party maintains its own privacy, terms, and security practices, which Cocktail Evolution does not control.
Privacy rights and requests
Depending on applicable law and jurisdiction, a person may have rights to access, correct, or delete information and make other permitted requests. Email info@cocktailevolutionchi.com with the subject “Privacy Request.” We may reasonably verify identity before processing certain requests.
Privacy signals and preferences
Where applicable law requires recognition of a legally valid privacy signal sent by a browser or device, we will process it as required.
Changes and contact
We may update this policy to reflect changes to the Services, practices, or legal requirements. The last-updated date identifies the current version, and we will provide additional notice or consent when legally required.
Questions and requests: Cocktail Evolution LLC, d/b/a Cocktail Evolution Beverage Group™ and First Pour Academy™, Illinois, United States. Email: info@cocktailevolutionchi.com.